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Delivery

With the choice of shipping company, the user agrees the price of the delivery service to be added to the amount of the order. In case of credit card payment, prior to the payment user shall tick the check box “I agree with the Terms and Conditions” as a confirmation that she/he agrees and is aware of the price due, which includes the shipping fees. Without this confirmation and acknowledgment no payment will be made. 

Order shall be considered ready for shipment once user has paid the whole order and the delivery amount through the chosen payment method. 

In case of stated incorrect address, contact person, and/or tel. number upon submission of the order form by the customer, www.lovemadelove.com is not liable for the order processing.

Delivery within the European Union

  • For delivery within the European Union buyers have the possibility to choose between economy and express delivery. Economy delivery takes between 7 and 15 working days. Economy delivery does not come with tracking number therefore buyers will not be able to track the package online. Express delivery takes between 2 and 5 working days and is made by DHL. Express delivery provides tracking number. Buyers can track orders at any time through the web pages of DHL. Delivery to P.O. boxes is not acceptable. 
  • User undertakes that once the order is places she/he is explicitly giving his/her agreement the package to be received by third party as well.

·         After the completion of the order, buyer will receive an e-mail from us, confirming the order was accepted with address for delivery, entered by the buyer.  

·         When package is forwarded, buyer will be notified via another e-mail, containing the tracking number (for shipping with DHL only).

·         No deliveries are made on Sundays and on official holidays. 

·         If delivery is not made due to incorrectly specified by the buyer telephone, address, etc., according to the General terms and conditions for use, package will be returned back on account of the buyer. In all cases, shipping fees for return of the articles to our office will be on account of the buyer. In this case buyer will be reimbursed the amount of the order less the transport fees for return of the articles due to incorrectly entered information and failed delivery.                                                                                                                                                                                    

International delivery outside the European Union

  • Delivery to Non-European Union member countries can be economy or express. Economy delivery takes between 8 and 20 working days. Economy delivery does not come with tracking number therefore buyers will not be able to track the package online. Express delivery takes between 5 and 12 working days and is made by DHL. Express delivery provides tracking number. Buyers can track orders at any time through the web pages of DHL. Delivery to P.O. boxes is not acceptable. 
  • User undertakes that once the order is places she/he is explicitly giving his/her agreement the package to be received by third party as well.

·         After the completion of the order, buyer will receive an e-mail from us, confirming the order was accepted with address for delivery, entered by the buyer.  

·         When package is forwarded, buyer will be notified via another e-mail, containing the tracking number (for shipping with DHL only).

·         No deliveries are made on Sundays and on official holidays. 

·         Clients from Non-EU member countries shall pay all customs duties, fees, taxes, levies, etc. if applicable. These additional fees, taxes, excises, are not included in the prices or the final price paid for the products, stated on the site. All packages will have enclosed original invoice, stating the actual price of the purchased articles. In view to compliance with the international legal provisions, we cannot state any package as “gift” or at price, lower than the actual price. Buyer shall obtain on his/her own all documents necessary for release of the package from the customs.

·         If delivery is not made due to incorrectly specified by the buyer telephone, address, etc., according to the General terms and conditions for use, package will be returned back on  account of the buyer. In all cases, shipping fees for return of the articles to our office will be on account of the buyer. In this case buyer will be reimbursed the amount of the order less the transport fees for return of the articles due to incorrectly entered information and failed delivery.